2fa not sending code, cannot access Infuria account :(

Hi there,

I just registered for a new account on infuria, and I enabled 2FA. However, now when I try to log in, it prompts me for a 2FA code as expected, except that none ever arrives — not on email, not on my mobile phone, etc.

Important context is that while I did enable 2fa using the QR code in settings for Infuria, I didn’t get to adding my mobile number to my account before I was logged out.

Does this mean my account is permanently inaccessible? Or is there another way to reset it?

hi @m_wedd please send us an email to support@infura.io and we’ll help you out !