i posted a support request in your forum here, i was instructed to contact your telegram support by an Infura user who’s seems legit (i guess anyone can put the infura logo and call him self a support guy in your forum, seems like a legit call), the telegram support referred me to a different site that is flagged as scam by Metamask, he said its my browser, the support at that site was trying to tell me that the problem is with my wallet and you know what will be the next step right? after my last question the support chat was disconnected; is this your service??? full of scammers??? and you want TO BE TRUSTED?!?!?!?
see below your TG support screenshot and after it the chat i was referred to by that support:
External Image
and the content of the live support:
Chat on livemainnet.en-gopd.online
Conversation started on : Saturday, August 10, 2024, at 18:51 (GMT+0)
[18:51] Customer Support: 
Hi! How can we help?
*I have a question
*Tell me more
[18:52] V1723315878339463: hello, i was forwarded here from Infura support
[18:53] Live Support has joined the conversation
[18:53] V1723315878339463: looking for mainnet support team on infura
[18:54] Live Support has joined the conversation
[18:54] Live Support: Hello welcome to the infura mainnet support team how can we be of help to you?
[18:55] V1723315878339463: hello,
I need some support, a full description was posted in your forum and i was instructed to contact you here, can you pls have a look at my post:
[19:01] Live Support: According to what we can see with the issue you are having
[19:02] Live Support: It looks like you’re trying to capture transactions sent to a specific Uniswap pool using Web3 and WebSockets. You’ve set up an Infura WebSocket connection and subscribed to new pending transactions. However, you’re not seeing any results, despite new transactions appearing on the Uniswap web app.
[19:03] Live Support: Most times this can happen as a result of a node string python glitch in your account
[19:03] V1723315878339463: correct, dont see results sent to that address (i get other results though)
[19:03] Live Support: When ever glitches like that occurs there are mostly Likely to be discrepancies just like what you are experiencing
[19:04] V1723315878339463: so… what? i need to hope for the best?
[19:04] V1723315878339463: its something that can or cant happen without any control over it?
[19:05] Live Support: Most times there are no control over it but there are multiple ways to clear the glitches out to enter an efficient result
[19:06] V1723315878339463: do share how pls
[19:07] Live Support: What you need to do is a sync rehabilitation of your wallet Rpc this integration protocol will run an internal analysis of your account then clear all hidden glitches in your account it takes just 60s to complete after that you can complete the action again all the result will be efficient
[19:08] Live Support: Do you know how to perform a synchronization of your wallet rpc to clear the node string glitches it’s a simple protocol??
[19:09] V1723315878339463: i dont understand what the relation to the wallet here… it doesnt being part of the code in any way
[19:17] Live Support has left the conversation
THIS IS SOMETHING THAT EVERYONE SHOULD KNOW ABOUT YOUR SERVICE, YOU CANNOT BE TRUSTED!!!