Infura IPFS gateway link doesn't work for some IP addresses

[jcurbelo]

We are using a dedicated IPFS gateway however our links won’t work for some IP addresses, for example, this link:

https://nk.infura-ipfs.io/ipfs/QmX2maUfRqTBaUNYf7nSPqEL4ybKct3bHDEsysU9CLauPY

It throws

This site can’t provide a secure connection

nk.infura-ipfs.io sent an invalid response.

ERR_SSL_PROTOCOL_ERROR

But I can see it when using a VPN, any ideas?

[lovekosmas]

Hi @jcurbelo, and welcome to the Infura community!

I saw that you had opened a ticket with us; I will be providing an answer to this inquiry there.

[EXR]

@lovekosmas we’re experiencing the same issue with some of our users. The same ERR_SSL_PROTOCOL_ERROR preventing image assets from loading when using our gateway, but connecting to a VPN solves the issue. Is there any resolution here @jcurbelo have you learned anything more?

[chris.paterson]

Take a look at some diagnostic steps to solve this problem here:

IPFS Gateway ERR_SSL_PROTOCOL_ERROR

ERR_SSL_PROTOCOL_ERROR If you see the above error when trying to access your Infura dedicated gateway, e.g. https://dedicated.infura-ipfs.io/ipfs/Qmaq9QhJxaCypTQUaM7vxJUAvpUsDEpcWTKZZuhR6WyQNX Use cURL to provide some diagnostic output for the working and non-working cases and compare the output: curl -v -o /dev/null https://dedicated.infura-ipfs.io/ipfs/Qmaq9QhJxaCypTQUaM7vxJUAvpUsDEpcWTKZZuhR6WyQNX You may see output that informs you what the problem might be. In the case of an IP addres…