We are using a dedicated IPFS gateway however our links won’t work for some IP addresses, for example, this link:
This site can’t provide a secure connection
sent an invalid response. nk.infura-ipfs.io
But I can see it when using a VPN, any ideas?
@jcurbelo, and welcome to the Infura community!
I saw that you had opened a ticket with us; I will be providing an answer to this inquiry there.
@lovekosmas we’re experiencing the same issue with some of our users. The same ERR_SSL_PROTOCOL_ERROR preventing image assets from loading when using our gateway, but connecting to a VPN solves the issue. Is there any resolution here @jcurbelo have you learned anything more?
Take a look at some diagnostic steps to solve this problem here:
If you see the above error when trying to access your Infura dedicated gateway, e.g.
Use cURL to provide some diagnostic output for the working and non-working cases and compare the output:
curl -v -o /dev/null https://dedicated.infura-ipfs.io/ipfs/Qmaq9QhJxaCypTQUaM7vxJUAvpUsDEpcWTKZZuhR6WyQNX
You may see output that informs you what the problem might be.
In the case of an IP addres…