I’m trying to upgrade my account but getting: “You cannot update a subscription that is canceled or incomplete_expired.” Current plan says: “Your access is set to expire on 07/25/21” but today is already 08/27/21!
This is very strange. Is anyone facing similar issues?
Hi @chompomonim!
Welcome to the Infura Community!
Could you please submit a support ticket this way, we can investigate further!
Thank you!
I already submitted two tickets but got zero answers. That is reason why I’m asking here.
OK, finally it magically started working. Most probably team silently fixed the issue…