What to do when getting cannot update a subscription

I’m trying to upgrade my account but getting: “You cannot update a subscription that is canceled or incomplete_expired.” Current plan says: “Your access is set to expire on 07/25/21” but today is already 08/27/21!

This is very strange. Is anyone facing similar issues?

Hi @chompomonim!
Welcome to the Infura Community!

Could you please submit a support ticket this way, we can investigate further!

Thank you!

I already submitted two tickets but got zero answers. That is reason why I’m asking here.

OK, finally it magically started working. Most probably team silently fixed the issue…