Thank you for the feedback, seem that a need a paid plan to submit a ticket but i only use IPFS, plans are for using ETH node, api etc and premium offer for IPFS doesn’t exist yet (any update btw?).
Here are two files examples that were not accessible:
Im building the following project which is getting some traction: https://mainnet.sign-art.app/
I also regularly get users having an httpError when trying to add files through infura gateway from this webapp, around 1 out of 10/15 are having the problem while everything work well for others,
I always send them a list of everything to try but sometimes nothing help.
Finally, today i bought a new laptop, tried load the webapp and none of the image load, giving me:
GET https://bafybeibostt7ixasurl4wxrhojcxp2eahc5witsfpgmvbpi3pq7f5n6wrm.ipfs.infura-ipfs.io/exported.MP4 net::ERR_NAME_NOT_RESOLVED
While it work on all my other devices.
I would really love to get some assistance to fix these issues and get the load/add more consistant and reliable accross different devices.