Success upload to ipfs.infura.io and getting hash, but having gateway timeout when want to retrieve

Questions
1

Hi,

I uploaded my content successfully via ipfs.infura.io, but fail to retrieve it back yesterday. May I know the root cause of it? Here is the link

https://ipfs.infura.io/ipfs/QmVzE7kZSs5kAJFq3EVbV9friARwZuuMXmUPyDqKq13czu

I tried to use other ipfs gateway also face the similar issue. It is working all the while, just encounter this error yesterday.

Thanks

2

Hi @uniqueonegod, and welcome to the Infura community!

It looks like I can access your file via IPFS - see screenshot below - so I’m thinking this may be an issue with your network. Are you using a VPN by chance? Sometimes we’ve seen issues with retrieving data with a slower internet connection or VPN.

Screen Shot 2021-02-22 at 09.08.55
Screen Shot 2021-02-22 at 09.08.551538×250 40.3 KB

3

Thanks for your response. I’m not using any VPN services, all other uploads are working fine, just randomly few of the contents have this issue. After a while it worked back as normal. But I did encounter this gateway timeout issue again

You can check on this new link as below, I also tried with other ipfs endpoint like from Cloudflare, has the same issue.
https://ipfs.infura.io/ipfs/QmREzwJAUjpXXCb1CL7KxMSJF3auUWvReyQhtUNKcJa51S

chrome_Ob69ZfTzdO
chrome_Ob69ZfTzdO787×178 4.64 KB

Could it be caused by the storage system of the server?

Thanks.

4

Hi @uniqueonegod - this should be fixed now. Please let us know if you run into it again!

5

QmUi7NADhp9NEzgf8rVjSjq8XMmXxV4hN9rMoAx1SxEzZ8
QmTedePPcs9Bk3NR1CFpa9hooLpnFvGnEzBszN4wJSSwva
Still, I met " Gateway Timeout " when I get these files from ipfs.

Please, help me.

6

Hi Christopher,

welcome to the forums!
Are you using authenticated RPC API calls to get the files? You will find you get a longer timeout when authenticated. Can you show how you are retrieving the files?

Warm regards,
Chris | Infura | ConsenSys

7

Hi, @chris.paterson.

Thank you very much for your reply.

import CID from ‘cids’ ;
import { create as ipfsHttpClient } from ‘ipfs-http-client’ ;

// const client = ipfsHttpClient(‘https://ipfs.infura.io:5001/api/v0’,) ;

export const ipfs_origin = ‘https://ipfs.infura.io/ipfs/’;

// upload flow
let added = await client.add(
file.raw,
{ progress : async (prog) => {
}) ;

[ **********sol.data().ipfs_sol_hash <= added.path ]

// get file flow
let sol_meta = await axios.get(ipfs_origin + sol.data().ipfs_sol_hash ) ;

let asset_url = ‘https://’ + new CID(sol_meta.data.ipfs_asset_hash).toV1().toString(‘base32’) + “.ipfs.infura-ipfs.io”;

image
image523×911 166 KB

This is my customer console.log .

50% of customers in our company can upload and download file successfully using this code.
But and the rest of 50% can’t it.
This is urgent help!

8

There is a 100Mb limit on the API upload if not authenticated. Can you try to add authentication in your client and see how it goes:

const auth = 'Basic ' + Buffer.from(projectId + ':' + projectSecret).toString('base64')

and add this in your client:

headers: {
    authorization: auth
  }