Thousands of {'code': -32603, 'message': 'request failed or timed out'} per day

Hi, we’ve been using Infura for more than 12 months now and the experience was more or less stable I would say, just a few gateway errors once in a while, no big deal. Unfortunately, some time ago we started experiencing a lot of {'code': -32603, 'message': 'request failed or timed out'} errors from the getLogs calls.

Example of two random payloads:

{'fromBlock': 9460080, 'toBlock': 'latest', 'address': '0x0FA7C8350c8F028BC55899DBC1446eCD342958fE', 'topics': None}

{'fromBlock': 9460969, 'toBlock': 9461255, 'address': [], 'topics': ['0xad5862550ee1db0532454d689030d376527621533c536774cf9132706c03c3ac']}

We’re talking now about close to thousand errors per day which is far from ideal.
Provided payloads are from Ethereum Goerli. Ethereum Mainnet also suffers from it (around 200 errors per day which is still unacceptable).

Please provide support, thank you.

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Hi there, would you mind reaching out via https://support.infura.io/hc/en-us/requests/new so we can further troubleshoot the issues you encounter?

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