Why do I use a mac connection“ https://mainnet.infura.io/v3/ "Normal. Connecting with Windows has been timeout

Hi, @wangyanqi_yx could you please contact us via infura.io/contact and we can take it from there?

I have submitted it, please have a look

hi @wangyanqi_yx we replied a while ago, kindly check your spam folder as well

I haven’t received an email. How can I solve this problem

Hey, did you check the spam/junk folder of your email ending in @163.com?
Also do you use the same network connection when using your Mac terminal and your Windows one? Are you behind a firewall on your windows machine?